We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Learn More >> Locations. Please measure for your self the rooms. [redacted] provided MSDS sheets of every chemical utilized indicating their non-toxic nature to our residents. When he got a key to enter the apartment to take care of the emergency maintenance request, the privacy bolt was locked, indicating that someone was home and refusing him entry. I followed up with the resident the day we were notified of the leak to inform her of necessary exterior building repairs, which could not be performed in rainy weather. So after fighting with them, they sent a person over 30 minutes later. Thank you, We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. [redacted] did not receive correspondence from Ms. [redacted]’s attorney until 9/8/14. She said it would be taken care of immediately. I had a electrical problem that started in a spare bedroom in hallway when I reported it, it was intermediate and at the time not extremely emergency related but needed to be taken care. To Whom It May Concern: The staff at [redacted] has attempted to complete any and all maintenance... I got it but they moved that trash can into a position that they can't actually shovel snow in the winter anymore and well it's been hit by car twice. Tonight, I called and left another phone message to document another unannounced water shut-off. Shielded From Adverse Risks of Real Estate. My requests were never handled properly by [redacted] & Alliance Residential Company. So,this complex was just sold and I can only hope that the new owners decide to switch to a different property management company! We have lived in 8 different cities over the past 5 years, renting apartments in nearly every city we stayed and [redacted] was hands down the most poorly managed apartment complex we have ever come across. Alliance Broadband reviews and complaints. But no power to resolve a customer service issue? Instead they hire some young kid. On Wednesday, I called the office during office hours to request information, and was assured the water would be on again by 6 pm. Here we are over a month later with nothing. 2. The resident paid June rent one day late, which resulted in late fees being assessed to her account. He repeatedly knocked and identified himself, but no one answered. Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. Find out more. I also called him to ensure her complaint would be quickly addressed. In fact I only got a minimal apology for the situation after I called the office and by pure luck got a hold of the person I assume runs the office and told her that I was very unhappy with the whole process. Please be advised that we are working with our team to compile our response and will submit as soon as possible. I moved in Wednesday, June 17, and the water in this building was off until approximately 7 pm. We needed a month to month lease due to the possibility of getting called up to the big leagues at any moment, injury, trade or anything else baseball tends to bring our way. Research facts about Alliance Residential, our growth, current statistics, our mission statement...to name a few. No maintenance technician requested entry into her apartment while she was home on vacation because access to her apartment was not necessary during this portion of the work being completed. Already have an account? Use RevDex to, Increase visibility and credibility of your review by. By … For your reference, details of the offer I reviewed appear below.The statements of the manager are not true. NorthEast, Suite 106. Alliance Residential, LLC filed as a Foreign in the State of California on Tuesday, January 2, 2001 and is approximately nineteen years old, as recorded in documents filed with California Secretary of State.A corporate filing is called a foreign filing when an existing corporate entity files in a state other than the state they originally filed in. At around 6:30, I called again, only to be able to leave a message whereupon I requested my rent be prorated for that day. The building is well located by the management will find ways to take more money by finding other chargesFor example, they would add fees to guest suite rentals without informing those who had reserved the suitesOn move-out, they forced me to pay for wear and tear on the walls and deep carpet cleaning even though wear and tear is specifically excluded from charges they can make on move out. Customer service contacts and company information. I have records of our email correspondence. Her actions and words in the office were, unfortunately, unacceptable. - No hole or obvious damage on the door; My fiancé and myself were residents of one of your companies apartment complexes: [redacted] this summer. However, [redacted] waived these late fees as a courtesy. But he can refuse rooms and cancel the couple of rooms we were able to get reserved through our room block???? Know exactly why you're a perfect asset to the company and exactly what you'll bring to better the company on the daily. Alliance Residential Company, I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. Production began in Fall 2019 with our first product line focused on the luxury fifth wheel market. I asked the resident to arrange for a date and time when she would like to reschedule the maintenance. Our property management team answers 1 out of every 15 calls, and email responses are sparse as well with no useful information. On 7/15/14, the resident granted management access to the apartment to assess the cause of the leaking window. Ms. [redacted] never contacted the office regarding her concerns about the fumes from the patio work, so management was never given the opportunity to rectify the situation. Management attempted to set an appointment to complete interior repairs, but Ms. [redacted] did not respond. They wanted to push them to one of their own new 1-year leases. But you wouldn’t fix a room block error, an error that is clearly an error on your side? How those businesses take care of those complaints is what separates good businesses from the rest. I followed the procedures that were given to me by the [redacted] of giving notice. The most active multifamily developer in the U.S., Alliance Residential Company is focused on the development, construction and acquisition of residential communities, including development of high profile Broadstone communities as well as workforce housing through its Prose brand. Property Management. Even that maintenance person couldn't believe they told us that pool leaves were a higher priority then running water! There were no hazardous fumes resulting from the sealing of the concrete balconies. Domestic Abuse: We can help. Alliance Healthcare 2 The Heights Brooklands Weybridge KT13 0NY UK + 44 (0)1932 870 550 At Alliance Home Inspections LLC, we offer an investigative home inspection that is designed to protect home buyers while providing them with a multitude of exciting benefits. While we lived in our apartment our average kilowatt usage per month was: 15 kilowatt per day for the hottest months in Utah - June, July and August. I received no return call. Home Starts Here. Alliance Residential, LLC is rated with a BBB rating from Business Consumer Alliance as of 7/7/2020. unfortunately, it had already been leased to someone else. It was unable to be sold so we were required to pay an additional 1,300$ in rent for until the end of September while still paying our mortgage back in [redacted] for where we were actually living for the month of September. We invest personally in the strategies we manage, ensuring our interests are aligned with those of our clients. Alliance Residential, LLC is a District Of Columbia Limited-Liability Company filed on September 28, 2012. get quotes and more. We have dealt with 7 different people saying "I haven't been here, so I don't know what's going on." CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process. Then Patty managed to follow me from the back office to the front office to walk in and tell me that she just got off the phone with Thomas and that he was not going to be returning today and that any of my requests had to be put in writing and turned into their legal department? I will be voiding my lease at Aura before it becomes effective, and staying in my current apartment. All business will get complaints. I was told my legal options were to file a lawsuit or terminate my lease. [redacted] was made aware the locking the pool gates was a fire code violation, and immediately removed the locks. Company resolves 67% of complaints brought to its attention from Business Consumer Alliance. We apologize that she did not understand paying rent late will incur late fees; however, that is standard practice across every Alliance community. She followed me, entered my office without permission, raised her voice even louder, and kept interrupting me to the point where I had to ask her to leave. So I had running water. Courtesy patrol has also responded to a noise complaint after hours. The Business Manager called [redacted] again yesterday and explained the situation. My fiancé is a professional baseball player for the [redacted] (we were living in [redacted] playing for the [redacted]). Travel Insurance Insurance is underwritten by Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL 234708 and issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance as an agent of Allianz. Both times, it was my fault that they did not have me sign the paperwork? Box 7308, 3rd Floor, Plot 9 Yusuf Lule Road Kampala, Uganda. Sincerely, Business Manager. I said that's fine you can call them, but I still need paperwork and your attorney's name and number. The grounds are nice and the convenience store is nice, but just hope you never have to deal with the office staff or maintenance! Step foot… Apply for a home. I understand that there is a thickness to sheetrock and trim, however the PDF should reflect what you will be getting. “D” and his foul and sour attitude and the facilities incompetence turned out to be a blessing, as we were able to get rooms in another town at a different HOTEL, not MOTEL, for $per nightThanks for failing as an owner “D”Your loss of profit was our gain! A maintenance man actually had to knock down a bird's nest and dispose of two of my outdoor chairs because my balcony was full of bird feces. Residential property sale includes Flats Villas Plots. These are only a couple of the issues here there are far too many to list and I actually want to spend some on my day off enjoying it but if you're reading this please run as fast as you can and find any other apartment to live in because there is nothing beneficial about living in a complex that is managed by the Alliance group, I would not be so harsh if I hadn't seen that others are having the same problem I had considered that it was just this complex but after seeing what I saw here I have to say I was right save yourself and if you see the Alliance group on your lease be smart find someplace else to live. Accreditation This business is not BBB Accredited. No instances of excessive noise have been confirmed by management, courtesy patrol, or the police. Her own staff spoke to me privately and stated how she isn't respectful and they couldn't believe how disrespectful she has been with other residents of the community. Marquise J[redacted] | Business Manager [redacted] also offered to complete repairs to the leaking window. 3595 Inland Empire Blvd., Suite 250 Building 4, 9910 Indian School Rpad. We are a focused, boutique investment manager and are 100% employee owned. At the time maintenance entered the apartment, there was no visible damage to any personal affects and the carpet and curtains were dry. ... • Resolve guest complaints, problems or accidents that cannot be settled directly by team members • Follow up with guests to ensure guest satisfaction We know of no licensing or registration requirement for companies engaged in this company's stated type of business. My husband and I have lived her for 9 months and any small issue is turned into a large issue by the horrible employees working in the back office! If we can verify it in our system, an email will be sent to you with your password. The resident did not inform [redacted] about her lack of hot water until 8/12/14 when she called the emergency maintenance line at approximately 9:30 p.m. Hiding negative complaints is only a Band-Aid. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. I had a dispute with Patty, Julia, Jessica and Thomas over some paperwork. Never one time have we come across this in all our years of traveling with baseball. We started the process of trying to sell our contract two months ago, have had over 50 people contact me about purchasing our contract, but can not because of the incompetency of this company. The Comfort INN located at Sky Park Dr NE, Corydon, IN 47112, is by far the WORST place I have ever attempted to do business withI cannot even comment on the cleanness or comfort of this star hotel as we never got the chance to stay thereOur organization set up a room block with this motel after all other hotels didn’t have enough vacancyWe were given through the 19th of May to reserve our roomsHowever, on the 19th when our parents tried to call and reserve their room they were given multiple lies about the room blockSome were told the was never a room block, some were told that no one had booked so the block was lifted, and then when I called myself I was told that the block was canceled by “someone”During my call I asked to speak to a supervisor or someone who could help resolve our issueThe person who answered the phone, he said his name was “D”, claimed the manager was not in and wouldn’t be in laterI continued to talk to him as I was so confused as to how we received so many conflicting stories about our room block“D” was very rude and very snappy to meWhen I asked for the manager’s name and asked that the manager call me at my work because no one would have canceled the rooms beside me“D” called me a LIAR without using the word“D” said “Yes, the clerk called and talked to the person who blocked the rooms, she okayed the room block listed.” Of course this made me mad, as I am the one who put the block on and it is my phone number they haveNO ONE FROM COMFORT INN CALLED AND SPOKE TO ME!!! Consumers love to do business with someone that can admit mistakes and state how they made improvements. [redacted] | Sr. Business Manager | Alliance Residential Company[redacted], Address: 1502 Marsh Cove Ct, Tampa, Florida, United States, 33619-5001, Add contact information for Alliance Residential, Sharing is caring! Comision 0%. Lastly, when given our refund check for our deposit we were deducted $215 for carpet cleaning. The fire marshal has not made [redacted] aware of any other violations. We offered to move out 2 weeks early and live in a hotel that way they could put our apartment on the market earlier in hopes we could rent it out to somebody, in realizing that we were partially to blame for this mistake although unheard of for a month to month lease. Over a week later we have contacted [redacted] and they stated nobody from [redacted] has called to correct or explain the issue. BCA has no information regarding government actions at this time. We will not be satisfied if you are not satisfied. Consumers want to see how a business took care of business. International. 445 inquiries I greeted her right away and we proceeded to have a very unpleasant conversation. The manager had her mind set to direct negativity towards me from the beginning. SO FRUSTERATING. 6615 E. Pacific Coast Hwy Suite 100 Long Beach, CA 90803 1-562-240-2200 Alliance is one of the largest private U.S. multifamily companies with offices throughout the West, Southwest, South-Central, Southeast, Mid-Atlantic and Northeast. I realize this was part in our fault but the management was extremely unprofessional, unresponsive and very unhelpful in working with us. Alliance Residential Company. This is a copy of my [redacted] review in regards to the Patty, Thomas, Jessica and Julia at the Vaseo Apartment complex in [redacted]. As I predicted.Simple changes that didn't seem to amount to much but I did start to get very very bad feeling. The management never even apologize for the length of time that it took for them to fix the problem which eventually caused me to lose a day of pay and overtime hours that I worked because they needed to turn the power off to fix it. My head of maintenance was in the office and as we were about to leave for the inspection, the resident changed her tone and said the issue had been going on for three months. 3 complaints for Alliance Residential, LLC. http://www.ethicalaz.com/allianceresidential, Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Interested in Alliance Residential, LLC? He repeatedly knocked and identified himself, but no one answered. At Alliance Management Group, LLC, we offer top quality rentals and excellent management services across the Fargo, North Dakota and Minnesota regions. The grounds of the apartment are fairly well-maintained but then again they always have been. Call 1-855 … Login to participate on the website. Stay away from this company, as their Revdex.com accreditation has even been revoked. I suggest you read reviews for this property on yelp, google, rate my apartment, etc and see that we are not the first people to go through these exact same issues we have with this property. The exterior repairs Ms. [redacted] claims were never completed when she was home were completed from the building exterior. Email will be sent to you with your password three months from May 2015-what was supposed to be August.! Correspondence and communications fighting with them, but was canceled by the resident granted management access the... Day late, which resulted in late fees as a courtesy other violations you can call them, sent! To join our Facebook Group ( Alliance RV Group ) leaking window do what want.... All our years of traveling with baseball review by but then again they always have been addressed with neighboring.... 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